About Joan

Overcoming Roadblocks to Your Development

CHANGE IS HARD. We at Teleos are in the business of helping leaders shift the way they lead, in ways that better enable them to accomplish important goals. One insight that’s been reinforced over the years is that it’s hard to sustainably change behavior on important dimensions. Our experience is validated by a deep body of research by leadership thinkers, such as Chris Argyris’ study of how hard it is for high-performing professionals to learn.

Want To Be An Innovator? Shift Your Perspective

There’s a lot of talk these days about innovation and disruption. If you’re a front-line leader, what can you do to foster innovation? First, you must understand how your ability to innovate is directly shaped by your thoughts and beliefs about the world and yourself in it.   Let’s talk first about some actions that are key to your ability to identify and champion an innovative idea.  Across dozens of organizations that have tried to develop more innovative cultures, they consistently identify and emphasize competencies like the following:   Recognize opportunities, which others may not see, to affect organizational goals and challenges. Advocate for unpopular ideas. Challenge others’ thinking and […]

From Leading a Team to Leading Leaders

Has the scope of your role increased?  Are you now leading leaders with teams of their own, rather than leading a team of individual contributors? Then you have a challenge. You can’t be the expert in every area you lead. You can’t be the problem-solver every time there is a crisis. Somehow, you need to find a way to have your finger on the pulse of your organization without monitoring everything directly. You need to “scale” yourself or you will be overwhelmed. And hardest of all, you may need to step further back from activities that you have found personally satisfying.   SO WHAT CAN YOU DO? To scale yourself […]

You might be a narcissistic leader if…

What comes to mind when you think of great leaders? Visionary? Charismatic? Big personalities? Create transformative change? If that’s your picture of a great leader, then it involves narcissism.   Surprised? Have you always thought of narcissism as a purely negative trait? The best theorist of narcissism and leadership is probably Michael Maccoby. For a fuller description of narcissistic leadership, see his HBR article. In it, he argues that many larger-than-life business leaders have been narcissists – Jack Welch, Larry Ellison, Steve Jobs. Narcissism can have downsides, but it has its upsides as well. And we all have some narcissistic qualities. What’s key is being what Maccoby calls a “productive” […]

Building Others’ Commitment to Your Success

Beneath the surface of any leader’s daily actions lies a set of assumptions about what will make the leader successful. Some of the assumptions I’ve repeatedly seen include:   I need to have others in the organization give me/my group credit for our contribution and value. I need to show my competence and strategic thinking. I need to focus on the task being done “right”.  I need to overcome opposition to my goals and strategies.   The pitfalls of these typical assumptions about success When leaders hold these assumptions as true, they remain focused on their own goals and achievement. They may accomplish the goals they’ve set for themselves, but […]

Be a Better Performance Coach – Ask, Don’t Tell

If you’re like most leaders, you have a picture in your head about the performance you want from your people, and you want to get them closer to that picture. When faced with a gap between how they actually perform and what you want, what do you do?  It’s likely that your first inclination is to tell the person – about how you see the situation, or what you believe they should be doing differently.  Of course you tell, right? You have a perspective you want them to get, and you see the opportunities for different approaches that you believe would be more effective. Furthermore, you probably believe that this […]

How Do You Decide Where to Spend Your Time?

It’s one of the most common challenges we work with leaders on. What should I be spending my time on? What are the most important activities for me? And, your default impulse on these questions may very well be wrong. If you don’t intentionally choose what to focus on, you will continually be reactive and likely not addressing the most important demands of your role. Leaders often choose their focus based on the following criteria:   What I have always focused on We know from decades of research on management “derailment” that, as a manager moves up in the organization, strengths can become weaknesses. People who are really good at […]

Lean Into Your Mistakes

Every human being (including every leader) is a work in progress, on a developmental journey, moving away from the person they have been, and moving towards the person they are becoming. Whether you’re engaged in a formal coaching process or not, you are likely to have development goals as part of your annual objectives, intended to advance you on this journey. Even if you don’t have formal development goals, you’re probably aware of ways in which you can be more effective as a leader.   For example, you may want to… do a better job of including others and building consensus on decisions be more thoughtful and rigorous about plans […]

Your 2014 Leadership Development Goals – Get Them Off The Page And Into Reality

It’s that time of year – you’re setting your goals for 2014, including your own development goals. Yet, perhaps your files are cluttered with the evidence of past development resolutions that didn’t fully materialize. How can you approach your development goals differently this year, so that you actually reach your vision for yourself? Here are some guidelines.   Get real about what’s an attainable goal. It’s useful to understand what can and can’t be changed in your leadership style. What you can develop is usually related to your perspective – learning to see and value things differently, which then opens up new options for behavior. For example, you can become […]

Does your job/company/boss suck?

Lately, I’ve been talking with a lot of people who are in unhappy job situations. Their company is going through a reorganization. Heads are being cut. Different groups are jockeying for power. My people are uncertain what their next job will be. Or, if there is a next job in sight, it doesn’t look good. Lower level. Less interesting. Don’t like the boss. Low-performing supervisees. Or no supervisees at all.   They’re tempted to jump ship and get away from the negative environment, but it’s not exactly as if there are tons of better opportunities beckoning. A bad job is better than no job. And would another organization be any […]